In this article, we are going to look at how chatbot based apps can be created using AgilePoint integrating with Amazon Lex.
Amazon Lex is an AWS service for building conversational interfaces for applications using voice and text. Amazon Lex, the same conversational engine that powers Amazon Alexa. Amazon Lex provides the deep functionality and flexibility of natural language understanding (NLU) and automatic speech recognition (ASR) so you can build highly engaging user experiences with lifelike, conversational interactions.
Compared to some of the other bot based platforms I have worked with, I found that Amazon took a more non-programming approach for creating chatbots and whatever minimal code was needed in Amazon lambda function for fulfillment of order was pretty much boilerplate and simple. All in all it looks like a strong bot application platform for simple to medium complexity bots.
I am actually going to step by step build one of the bots I created on Microsoft Bot Fx and you could see how it could be done with just point and click configuration. If you have a similar use cases, AgilePoint services team can help build bot enabled apps for your organization as well.