As it might be evident from some of my previous blog posts, at AgilePoint, AI and Natural Language Processing have been at forefront of our product development in last few months. Things like skipping process instances or rolling them back based on certain key decision factors governing the state of that instance were always strong…
Category: Artificial Intelligence
Salesforce Einstein Bot – Defining The Future Of Customer Service Industry
A little bit of background Today I want to focus on Einstein Bots and before getting into the nitty gritty I’d like to say that for the past year I’ve been spending a lot of my time on the Bot technologies as well as I have been playing with Natural Language Processing platforms like LUIS…
Create Smarter Bot Enabled Apps with AgilePoint NX – Part 2
In this article I am going to walk you through another scenario of a bot enabled AgilePoint NX application where the bot is powered by Artificial Intelligence and Natural Language Processing. In my previous blog post on this topic, I showed an example of a bot where it collected initial information from the user using…
Create Smarter Bot Enabled Apps with AgilePoint NX
In this article I am going to walk you through a scenario of a bot enabled AgilePoint NX application where the bot is powered by Artificial Intelligence and Natural Language Processing. A lot of businesses are moving towards bot enabling their operations not just to perform repetitive tasks which do not need human intervention but…
Artificial Intelligence based Process Routing
Business process management (BPM) and Low code platforms are going through a drastic shift. The traditional focuses of process efficiency and cost reduction have given way to agility and digital automation. AI is the trending thing in the business process management (BPM) industry and it is continuing to come to the forefront. Artificial Intelligence (AI) technologies…
Integrate business apps with cognitive services like Sentiment Analysis
Traditionally focused BPM solutions had a priority of cost-cutting and process optimization but today’s digital transformation trends have moved the focus over to customer experience. As a result, BPM solutions are seeing an infusion of artificial intelligence (AI) and Natural Language Processing (NLP) especially as vendors look to differentiate themselves apart from the competition. Integrating…