Every organization has unique needs and goals that influence its approach to SharePoint governance. Larger organizations will probably require more—and more detailed—governance than smaller organizations.
In this article, I am going to cover a new bot scenario which we had implemented for few of our customers to automate self-serve SharePoint governance in their organization.
SharePoint admins are involved with a number of highly important tasks some of which are repetitive manual tasks that do not require complex decision making.
As an individual request, performing these tasks may not take a significant amount of time, but if it is happening multiple times a day, it can distract from other valuable actions that a skilled SharePoint admin professional will need to complete. While SharePoint admin may want to closely monitor the requests to see who is gaining access to what, the actual actions involved with granting access may not be as important. Adding a bot to perform the manual tasks that will likely need to be repeated multiple times as employees change roles, join the organization, etc., will further optimize the overall process flow and free up the admin to focus time on other priority work. It benefits the organization to have SharePoint professionals focus their energy on tasks that actually require human decision-making and nuanced consideration.
Here is a short video on how SharePoint Governance scenarios can be automated with your AgilePoint NX bot scenario.
If you are interested in knowing more on how to implement this bot with AgilePoint NX or have customized scenarios for SharePoint Governance, which need to be automated, AgilePoint Professional Services team can help with the requirement analysis and implementation as they have been doing this for quite a lot of clients using SharePoint.